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Mediterranean ferry booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 39809 reviews

 

5
 
44255
4
 
5239
3
 
625
2
 
249
1
 
494
Pollice su recensioni 98% of our customers recommend our service to their friends.

Tara

January 2024

they provided a wide range of ferry options.

Tracee L

January 2024

There was some problems and I was not happy about how the procedure was going, but the customer service was very helpful during the whole process and made it so easy!

Timo

January 2024

excellent customer service. Had a wonderful experience with Jana.

Popper

January 2024

Clear, fast and safe.

Niko

December 2023

easy-to-access site

Mj Walsh

December 2023

My experience was good. Called to cancel my ferry. The assistant was helpful and cancelled it promptly.

Katie

December 2023

Reservation process through misterferry website was smart and easy with different options.

Nick M.

December 2023

Jana was helpful in canceling a booking I had made just 45 minutes prior.💯🙏🏼

Alfred

December 2023

payment system is not straightforward.

Lisa Warren

December 2023

The only criticism is that I had a hard time reaching the company by phone

Ariane Espinoza

December 2023

Needed help with planning our trip and they helped me through the whole process thank you

Tay

November 2023

Excellent booking experience - I would recommend to everybody 🔝

Jj Summers

November 2023

Would definitely use this site again when looking for tickets. Ordering was simple.Did not have any issues.

Conrad

November 2023

Extremely easy to use!

Liam

November 2023

it was so easy to buy and receive tickets... definitely gonna buy from you again

Dee

October 2023

First time customer and everything worked out just fine. Highly recommend

Corinna

October 2023

Super easy. I received my tickets in just a few minutes.Definitely recommend.

Ricardo

October 2023

Overall it was great. Everything went smoothly.

Elise

October 2023

Great service, very prompt response and a great interaction with Chiara. Thank you!!

Laurence

September 2023

The one hour arrival rule prior to departure might be better served to your customers if it were in larger print and at the top of the reservation page. It is now a problem for me because I made a train reservation from Rome and gave myself an hour and twenty minutes to get to your ticketing location. With traffic I may not make it in time.

Steen Rasmussen

September 2023

Easy booking and good service

Lisa

September 2023

Quick Response Time.

Tim

August 2023

Good :-)

Dawn Alford

August 2023

My experience was pretty good when booking my trip to greece

Dan

August 2023

I mistakenly clicked the wrong dates for my trip. I told them immediately what had happened they changed the ticket very fast. Thank you

Wolf

August 2023

I had to cancel a ferry booking for Italy, at late notice. great experience! I got through a real person easily and very quickly, and it was all dealt with within few minutes.

Tereza

August 2023

quick and reliable service

Georgi

August 2023

I was unable to book a ferry online due a glitch. Mattia was very helpful in assisting me.

Stephen

August 2023

Very simple service to use. Website easy to navigate.

Sonia

July 2023

The website was easy to use and the tickets were sent rapidly after booking and payment.

Maday

July 2023

The process of purchasing tickets was fast and easy. Hope everything goes as smoothly the day of. Thank you!

Jordan

July 2023

had a very good experience from my last trip to Italy

Pavel

July 2023

Very good

Dawn Sheridan

July 2023

the service is rapid and perfect even for me at 81

Mike

July 2023

Unfortunately, we could not change our ticket online

Misterferry replies:

Dear Customer, We’re sorry to hear that you came across an issue while using our service. Please write to help@misterferry.com and give us more info about the change you need. The Staff of Misterferry

Mindy Vega

July 2023

I have booked lots of times through misterferry and my overall experience is nice

Eliška

July 2023

The service and follow up were great, everything went very smoothly

Sophie Lee Baptista

July 2023

I was very happy with the service. I was skeptical because I never used an online travel agency but Mr.Ferry could not have been more helpful!

Sara

July 2023

I made an error in one of my travel dates and they corrected my itinerary with no extra charges. Thank you

Lorraine

July 2023

This is an excellent, hassle-free way to get ferry tickets. Makes traveling easy :-)

Simon

July 2023

User friendly and efficient website

Anastasiu Antonin

July 2023

O.k. till now

Taylor

July 2023

Great!

Kevin

July 2023

Easy to do!

Maria Belen

June 2023

Great!!

James Purtee

June 2023

👍

Ana Teixeira

June 2023

Booking was simple and easy.The website is user friendly and Interface is very smooth.

Michelle Maffi

June 2023

The process was pretty easy.

Sandi And Reza

June 2023

Good follow up and resolutions of issues. Will definitely use again for our next trip.

Grant

June 2023

a bit of a work around to get to your final destination but good service